Shipping Information
Key information:
- Delivery times: The delivery time is usually 3-10 working days (Monday to Friday).
- Shipping costs: Free shipping on all orders.
Which Countries Do We Ship To?
We only ship to Australia at this time.
Delivery Times:
It takes us one to two working days to process your purchase after you put it. Following processing, your order will be dispatched, and delivery should take 3–10 working days.
Shipping Costs:
Shipping is always free on all orders from us.
Order Canceling:
As soon as you place your order, please get in touch with customer service if you would like to cancel it. They will confirm the cancellation of the order.
Delayed Orders:
Kindly give yourself an extra two working days and don't forget to utilise your tracking code. Please get in touch with us using your order number if your package hasn't arrived by then.
Orders That Are Damaged Or Inaccurate:
Have you received your package successfully, but it was damaged or the wrong things were delivered? Kindly contact us with your order number, take pictures of the issue, and provide a concise description of what's wrong.
Contacting Us About Your Order:
If you need to contact us about your order, please email us via our Contact Us page with your order number to ensure we are speaking to the right person. One of our friendly team members will respond within 24–48 hours.